THE HORSE SOLDIER
SHIPPING POLICY



All packing/shipping/insurance is paid by the customer. As a general rule we prefer to ship by UPS. All fees quoted below refer to shipment within the US. Please inquire for foreign shipping.

Our basic UPS fee is $10.00. Additional fees will be added for higher priced items and for those which are oversized and/or heavier in weight.

Our standard UPS fee for shipping carbines and swords / sabers is $25.00. The charge for longarms is $35.00. These fees cover the cost of our shipping boxes as well as insurance.

We will ship Overnight or 2nd Day Air for an additional fee. Please inquire for rates for the specific item you wish to be shipped.

We will also ship via US Mail if requested. Insurance is required on items valued at over $50.00.

ALL HIGH VALUE PACKAGES SHIPPED VIA UPS ARE SECURED WITH NON-TAMPER TAPE. IF ANY PACKAGE ARRIVES AND YOU NOTICE ANY POSSIBLE PROBLEMS, INFORM YOUR UPS DRIVER AND OPEN THE PACKAGE IN THEIR PRESENCE.
IF THERE IS ANY DAMAGE TO AN ITEM YOU RECEIVE WHICH IS DELIVERED BY UPS OR THE US POSTAL SERVICE, OR IF YOU ITEM DOES NOT ARRIVE IN A TIMELY FASHION, PLEASE CONTACT US AS SOON AS POSSIBLE SO THAT WE MAY INVESTIGATE AND/OR FILE A CLAIM.

Special shipping is required for framed items, both modern and vintage. Any framed item purchased will be disassembled in order to remove the glass. This means that the backing will be removed, and the glass will be packed separately. We will make every attempt to insure that the glass will reach you safely, but we cannot guarantee it and are not responsible for replacement if broken. Any frame shop can re-seal the backing.
IF YOU DO NOT WANT TO US TO DISASSEMBLE THE PIECE, PLEASE INFORM US AS SUCH. ANY DAMAGE INCURRED DUE TO BREAKAGE OF GLASS IS THE RESPONSIBILITY OF THE CUSTOMER.

Thank You,

The Management and Staff of The Horse Soldier